Profiles. The Services allow you to display certain information about yourself including without limitation
your Registration Data, which may include your name, language abilities, performance test results, and/or
gender (a “Profile”). Your Profile will display to other Users certain of your Registration Data and other
content about you that you upload for use in your Profile (collectively the “Profile Content”). You agree to
provide accurate and current information about you in your Profile and to promptly update the Profile
Content to keep it accurate and current.
Profile Content. You are solely responsible for the Profile Content and all User Data, including without
limitation messages, notes, text, information, listings, and any other content that you upload, publish or
display (hereinafter, “post”) on or through the Services, or transmit to or share with other Users. You may
not post, transmit, or distribute User Data that you did not create or that you do not have permission to
post. You understand and agree that English3 may, but is not obligated to, review the Website and/or
Services and delete or remove (without notice) any Content or User Data in its sole discretion, for any
reason or no reason, including User Data that English3 believes violates these Terms. English3 has no backup
or storage obligations regarding User Data. You are solely responsible at your sole cost and expense for
creating backup copies and replacing any User Data you post or store on the Website or provide to English3.
English3 does not verify the accuracy or authenticity of any User Data, including any claims made by other
Users, and makes no representations or warranties with respect to any User Content.
License to User Data. When you post User Data or Profile Content in the Services, you grant, and you
represent and warrant that you have the right to grant and do hereby grant, to English3 an irrevocable,
perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use,
reproduce, publicly perform, publicly display, modify, translate, excerpt (in whole or in part) and
distribute such User Data and Profile Content for purposes of providing, operating and promoting the
Services or operating and maintaining English3’s business, including without limitation responding to legal
requests, judicial orders and other similar governmental requests. Subject to the rights granted to us in
these Terms, you retain full ownership of your User Data (but not your Profile or information contained
therein as a copyrightable work, which is owned by English3).
Third Party Websites and Content
The Services may contain links to other websites (“Third Party Sites”) as well as articles, photographs,
text, graphics, pictures, designs, sound, video, information and other content or items belonging to or
originating from third parties (the “Third Party Content”). Such Third Party Sites and Third Party Content
are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are
not responsible for any Third Party Sites accessed through the Services or any Third Party Content posted
on, or available through, the Services, including the content, accuracy, offensiveness, opinions,
reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party
Content. Inclusion of, linking to or permitting the use of any Third Party Site or any Third Party Content
does not imply approval or endorsement thereof by English3. If you decide to leave the Services and access
the Third Party Sites or to access or use any Third Party Content, you do so at your own risk and you should
be aware that our terms and policies no longer govern. You should review the applicable terms and policies,
including privacy and data gathering practices, of any site to which you navigate from the Services or
relating to any applications you use or install from the site.
Information We Collect
Technical Information. Like most websites, we may collect certain technical information about your use of
the Services that generally cannot be used to identify you without reference to other information
(“Technical Information”). For example, we may collect your Internet Protocol (IP) address, browser type,
language, operating system, and screen resolution.
Personal Information. We collect Personal Information, in general, through automated forms within the
Services, that may include your name, e-mail address, location, contact information, and information about
your employer. We also collect, and may combine with Personal Information, either technical information
about your machine or information about how you have used or performed on our Services. Specifically, you
have the opportunity to submit personal information to us in a few ways:
Registration. When you register to use any of our Services, we may collect your login name, real name,
e-mail address, e-mail preferences, country, native language, other known languages and English proficiency,
study preferences, and country of residence’, and we provide you the option to tell us your job title, Skype
ID, and gender, as well as submit a photo of yourself and a short narrative profile (“Registration
Information”). In general, we collect these fields for all of our Users. Some basic Registration Information
may be collected when you register for English3 Services, and additional information may be collected when
you access these additional Services.
Support. By clicking the “Support” link from our Services’ interface to contact us for support/help, you
cause our system to populate a support form that includes Registration Information plus information about
your system’s configuration (“Support Information”).
Downloads. You can download some of our assignments, materials, toolbars, to your machine to work offline.
When you do so, we may collect and record information about your User preference settings, information about
your mobile device, the time you spent on our site or in our application, the technical state you logged out
from, and data about your activity with our downloaded content (“Download Information”).
Translations. When you enter words into our product interfaces to request a translation, the phrase you
enter is associated with your User ID and saved on our system (“Translation Information”). Usage. When you
use our Services, for example to take assessment exams, ask questions, complete activities, or contribute to
the Bloom Community, we collect and store your results, time spent, pages visited, links clicked and inputs
on our systems (“Usage Information”).
How We Use Your Personal Information
To provide you the best learning experience we can, we may allow our Services to access and process
information (including Personal Information) collected through other Services or through the present
Services in the following ways:
Registration Information to access your account, store your preferences, and identify appropriate training
tools for you.
Support Information to answer your inquiries and provide you with technical support.
Download Information to integrate your offline activity with your online Profile and suggest appropriate
training tools for you.
Translation Information to track your progress and provide you with appropriate training tools to integrate
your data with our other Services’ profiles.
We also use your IP Address in combination with Registration Information and English3 on an aggregated basis
to analyze the pages viewed within our Services, but we only use it for the purpose of helping us improve
our English3 functionality and deliver appropriate training materials to you. We monitor the video viewing
history we have compiled about Users on an aggregated basis, to gather statistics of popular videos and
numbers of views, but we only use it for the purpose of helping us improve our English3 functionality and
deliver appropriate training materials to you.
How We Use Your Technical Information
We track and reference your Usage Information, in aggregation with the Usage Information of other Users, to
better understand how effective our Website is and how visitors interact with it. Only English3 has access
to such analysis, which may be generated using third party software tools.
Sharing of Your Information
We will not share your Personal Information with third parties other than as provided in this Privacy
Policy. We may share your Personal Information with third parties in one or more of the following ways.
We may share your Personal Information and Technical Information with any parent or subsidiaries, or other
companies or entities which control, are controlled by, or are under common control with, English3,
including our existing international affiliate offices, in which case we will require such parties to honor
Third Party Service Providers
We may provide your Personal Information and Technical Information to third party companies and distributors
to perform services on our behalf, including marketing assistance, e-mail delivery, hosting services, cloud
servers, coaching sessions, customer service and data analysis. We may use independent contractors to
provide services on our behalf and they may access your Personal Information in the course of providing
those services. We require such third party service providers to maintain the confidentiality of the
information disclosed to them and to not use your Personal Information for any purpose other than to provide
services to English3.
We store customer data, which may include your Personal Information, on public cloud servers. These servers
are hosted by third party service providers in the United States. Our choice of provider is subject to
change in our sole discretion and without updating this Policy. Our contracts with these providers guarantee
that our information will remain confidential; however, no public cloud can be guaranteed to be 100% secure.
We use a third party tool to translate in real time. Some Usage Information may be visible to the operator
of this tool but cannot be associated with a User.
Your e-mail inquiries through the “Support” and “Contact Us” functions are routed and stored by a third
party service provider. Our choice of provider is subject to change in our sole discretion and without
updating this Policy.
How to Access and Update Your Personal Information
At any time, you may contact English3 to request that we make changes to your Personal Information or delete
your account entirely. If you request that we update or otherwise modify your information, we will amend
your Personal Information within a reasonable time after your request.
However, please note that, after your Personal Information is changed, English3 will continue to store, use
and disclose all Personal Information collected from you through the Services (including Personal
Information which is no longer in active use due to its amendment in accordance with this section) for
certain purposes permitted or required by applicable laws, including as we deem necessary to comply with any
applicable law, regulation, legal process or governmental request, to enforce our rights, or to protect the
safety and security of our Services or other Users. The customers and natural persons concerned will be
notified of the storing, use and disclosure, provided this notification does not conflict with any
applicable law, regulation, legal process or governmental request.